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"Workshift Systems Corporation
made the installation of our VoIP solution very straightforward
and having the ability to draw on the support of their
technical team is a great bonus."
Tim
Upton
President of Titus |
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Typically,
implementation of these capabilities is costly and complex,
placing them out of the reach of small and midsize organizations.
These businesses would need to commit significant resources
in hardware and software solutions, as well as IT staffs
to maintain them, in order to achieve equal footing with
larger competitors, or risk forgoing advanced voice communications
entirely. Thankfully, accessing advanced telephony does
not have to be prohibitively expensive anymore.
VoIP (Voice Over Internet Protocol) provides the ability
to make telephone calls and send faxes over IP-based data
networks with a suitable quality of service and superior
cost/benefit. Workshift Systems Corporation offers the 3Com® NBX®
100 communications system as an innovative solution that
offers the advanced functionality of traditional telephone
systems, but without the cost or complexity of old-fashioned
voice solutions.
The NBX system makes advanced telephone solutions affordable
and practical. 3Com’s network telephone system delivers
superb quality, advanced functionality telephony at significantly
competitive costs. It enables organizations to operate
more productively, reliably, and cost-effectively. Moreover,
the solution delivers exceptional value by providing a
wealth of features that otherwise would cost extra and
require hardware upgrades and service calls. Adding new
features to an NBX system usually requires merely downloading
software.
3Com NBX systems deliver the industry’s simplest
phone system implementation. This is key for small locations,
which generally lack the internal resources for extensive
technical support. Installing NBX telephones is literally
plug-and-play. Rather than wait days, if not weeks, for
costly on-site service technicians to add or move phones,
employees can move their own phones by merely unplugging
their handsets from one network jack and connecting them
to another. The NBX system automatically retains each
user’s phone number and settings. For groups that
are rapidly growing or relying on on-site consultants
or temporary workers, this ease of installation permits
an NBX phone system to pay for itself in no time.
Features and Benefits of the
3Com NBX System
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Scalable
— The NBX 100 system supports up to 200 nodes
(lines and stations), but no more than 100 central
office (CO) lines. The system also supports up to
12 auto attendant ports and 80 storage hours for
voice mail.
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Reliable
— The NBX 100 system offers uncompromised reliability
based on a distributed DSP architecture and a real-time
call control engine.
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Toll-Quality
Voice — Provides the high-fidelity voice quality
that business users expect.
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Easy
to Install — Plug in the phone, pull up your
Web browser, and point-and-click through user-friendly
setup screens.
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Built-In
CTI at the Desktop — Computer Telephony Integration
(CTI) links your PC and telephone. Dial on-screen
directly from your customer database or contact
list. Get instant “screen pops” of customer
records when they call.
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Built-In
Unified Messaging at the Desktop — Corporate
users and telecommuters can use one inbox for their
voice messages and e-mail.
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One
Network — Plug the NBX 100 system and your
PC(s) into an Ethernet LAN for a single, unified
network infrastructure.
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Small
Office/Branch Office and Telecommuter Connectivity
— Dramatically reduce long-distance expenses
by extending telephony and messaging services to
remote users over existing WAN pipes. Remote offices
no longer require a dedicated PBX. Just connect
your 3Com NBX telephones via an IP router to the
NBX 100 system at headquarters over a WAN or the
Internet. Telecommuters connected to headquarters
through virtual private networks (VPNs) can deploy
real-time telephony and voice messaging over the
same VPN connection.
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Workshift Systems Corporation recently implemented the 3Com NBX solution
at Titus International Inc. Tim Upton, President of Titus,
explains that for his organization, the choice was clear.
“As we grow our business, we needed a system that
was flexible and scalable. Not only was the 3Com solution
price-competitive, it also offered us the benefits of
having the latest technology in a system we could manage
by ourselves. The ease of administration presents us with
significant savings in both time and money.” Upton
adds that at Titus, “our people really appreciate
the ability to access their voice messages by email, so
they can stay connected whether they are in the office
or across the globe. Workshift Systems Corporation made the installation
of our VoIP solution very straightforward and having the
ability to draw on the support of their technical team
is a great bonus."
Today’s small and midsize organizations demand telephone
solutions that are affordable and easy to maintain, yet
deliver the features of powerful telephone systems, including
sophisticated call-handling and even call center capabilities.
Telephony systems suited for this marketplace must be
expandable and inexpensive to own, allowing for simple
and cost-effective administration of moves, adds, and
changes to manage growth. Such solutions would ensure
even the smallest enterprises of highly effective and
efficient voice communications and provide parity with
larger competitors. Let Workshift Systems Corporation show your organization
how the 3Com NBX 100 communications system is designed
to meet these needs. |
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